Send offers that fit the moment—not the spreadsheet.
Audiences, campaigns, coupons, and AI decisioning powered by the same customer record as your inbox and orders—so growth and support stop working against each other.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
1
Customer record
Support + growth
Live
Signals from chat & orders
Not stale exports
Guardrails
You approve
Before high-risk sends
Blast campaigns burn trust and margin.
Marketing cannot see open tickets, stock, or loyalty tier. You export a list, send to everyone, and wonder why unsubscribes spike—or you send nothing and lose to competitors who move faster.
Personalize from what customers actually do.
Build audiences from orders, conversations, and loyalty. Launch WhatsApp and email campaigns. Let AI suggest the next best action—with quiet hours, consent, and approval gates you control.
Campaigns that respect context
- Segments from live behaviour—not yesterday’s CSV
- Template library with brand and compliance review
- Performance tied to revenue where you sell in KES
AI decisioning
- Next-best-action when intent or hesitation is detected
- Quiet hours and consent before outreach
- Human sign-off on sensitive or high-value offers
Coupons that convert
- Controlled codes inside checkout flows
- Triggered journeys for win-back and upsell
- Deeper orchestration shipping with early partners
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Grow without guessing who to message.
See campaigns and decisioning on a walkthrough—we will use a sample audience from your industry.