Back office that matches your industry.
Orders, catalog, appointments, reservations, and claims—configured per vertical so what customers see in chat matches what ops runs behind the scenes.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
-67%
Time on manual ordering
Pilot supermarket
KES 2.1M
Orders processed in-platform
Sample month
8
Industry packs
Retail to insurance
Front office promises what back office cannot see.
Agents sell in WhatsApp; staff re-key into spreadsheets. Stock, appointments, and claims fall out of sync.
One system from message to fulfilment.
Industry modules rename and route operations—orders for retail, claims for insurance, appointments for clinics—on shared product and customer data.
Orders & catalog
- Products with stock_quantity
- Checkout and status in workflows
- Industry labels (menu, services, supplies)
Scheduling & bookings
- Appointments for healthcare and services
- Reservations for hospitality
- Calendar connections (beta integrations)
Vertical depth
- Insurance claims and document capture
- Retail and QSR order flows
- Reporting tied to dashboard KPIs
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Operations that keep pace with customers.
Pick your industry—we will show the right module on a walkthrough.