Operations & Back Office

What you promise in chat is what ops delivers.

Catalog, orders, appointments, reservations, and claims—configured for your industry so AI, staff, and fulfillment all work from the same live data.

Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.

8+
Industry packs
Retail to insurance
1
Catalog for every channel
Chat, voice, staff
Live
Work status
Paid through fulfilled
The challenge

The front office closed it. The back office never got the memo.

Customers buy, book, or file on WhatsApp or by phone. Someone re-types into a spreadsheet or POS. Stock is wrong, appointments double-book, and claims sit in email attachments.

The front office closed it. The back office never got the memo.
Double entry between conversations and fulfillment tools
Agents quote availability that ops cannot honour
Industry workflows hacked together per team
No link from message → work → payment → done
How Qallio helps

From first message to fulfilled—one operating layer.

Industry packs shape labels and flows—menus for QSR, claims for insurance, appointments for clinics—while sharing products, customers, and work with inbox, voice, and payments.

Catalog & work

  • Products and stock your agents can trust
  • Sales, bookings, and claims from voice, chat, and staff
  • Status your team and customers can rely on

Bookings & reservations

  • Appointments for healthcare and professional services
  • Table and room holds for hospitality
  • Integrations expanding with early partners

Built for your vertical

  • Insurance claims and document capture
  • Retail and restaurant order flows
  • Dashboards that speak your KPIs
Part of Qallio

Works with the rest of your stack

This module shares customers, conversations, and context with every other Qallio module—no overnight batches or duplicate records.

Align ops with how customers actually convert.

Request a demo — tell us your industry and we will walk catalog, bookings, claims, or fulfillment on a live workspace.