Patient-Centric Care at Scale
Bridge the gap between visits. Zereba helps healthcare providers automate compassionate, personalized communication that improves adherence, reduces no-shows, and empowers patients with 24/7 AI-powered support.
Care Doesn't Stop at the Clinic Door
Patients feel disconnected between appointments, leading to medication non-adherence, missed visits, and preventable readmissions. Manual follow-ups are impossible at scale. Zereba automates the care journey without losing the human touch.
No-Shows: Reduce idle time with automated SMS and WhatsApp confirmations.
Adherence: Gentle nudges to refill prescriptions and follow treatment plans.
Health Education: Deliver condition-specific content that empowers patients.
Never Miss Another Appointment
Zereba's appointment management module automatically sends reminders, confirmations, and rescheduling options via patients' preferred channels. Integrate with your EHR to trigger communications based on scheduled visits.
Smart Reminders: Multi-touch reminders 7 days, 1 day, and 2 hours before appointments.
Easy Rescheduling: One-tap rescheduling directly from WhatsApp or SMS.
Waitlist Filling: Automatically offer canceled slots to waitlisted patients.
Check-In Prep: Send pre-visit instructions and digital intake forms.
24/7 Patient Support
Deploy Zereba's AI-powered health assistant that answers common questions, helps patients navigate their care, and triages urgent inquiries—all while maintaining strict privacy and security standards.
Symptom Triage: AI screens symptoms and directs patients to appropriate care.
FAQs & Education: Instant answers about procedures, medications, and recovery.
Prescription Refills: Patients request refills via chat; staff approve in one click.
Secure Escalation: Sensitive inquiries are routed to human staff instantly.
Secure, Scalable Patient Engagement
Built for providers, payers, and digital health innovators.
End-to-End Security
Enterprise-grade encryption and access controls ensure patient data stays protected across all channels.
Waitlist Automation
Automatically fill last-minute cancellations by instantly texting the next patient on your waitlist.
Medication Reminders
Improve adherence with personalized medication reminders, refill alerts, and dosage instructions via SMS or WhatsApp.
Post-Discharge Care
Automate follow-up surveys, recovery tips, and check-ins to reduce readmission rates and improve outcomes.
EHR Integration
Seamlessly connect with your electronic health records system to trigger personalized messaging based on patient data.
Two-Way Patient Chat
Allow patients to ask questions, request prescription refills, or reschedule appointments via messaging without calling.
One View of Every Patient
Zereba's CDP unifies data from your EHR, billing system, pharmacy, and patient portal into a single profile. Use these insights to deliver truly personalized care communications.
Visit History: Complete timeline of appointments, procedures, and encounters.
Medication List: Current prescriptions with refill status and adherence tracking.
Risk Stratification: AI-powered health risk scores for proactive outreach.
Communication Log: Every message, call, and email in one unified view.
