Better customer experiences. Across every channel.
Deploy AI agents that handle support, sales, and operations across every channel your customers use.
Transform support and sales with AI agents your team can trust.
Qallio combines an agent builder, omnichannel delivery, and operational controls so you can launch fast—and keep improving as volume grows.
Define goals, tone, and guardrails. Ground answers in your knowledge base, connect tools and workflows, and hand off to humans when the moment calls for it.
Turn conversations into actions: tickets, orders, bookings, CRM updates, and internal alerts—so customers leave with outcomes, not promises.
WhatsApp, voice, web chat, email, Instagram, and Messenger share context and policy. Meet customers where they are without fragmenting the experience.
Unify chat, voice, and messaging behind one AI experience.
Customers do not care which system you use—they care that you respond. Qallio deploys the same agent logic everywhere your brand shows up.
AI-powered messaging with rich media, proactive notifications, and 24/7 availability.
Conversational voice AI — natural dialogue, first-call resolution, and 24/7 availability on the channel your customers prefer.
Conversational chat AI in your widget — instant, context-aware replies and seamless human handoff when needed.
Intelligent email triage, prioritisation, and context-aware responses.
Handle DMs, comments, and story replies with AI automation.
Full Meta messaging integration with AI response handling.
Run AI in production—not as a side project.
The same capabilities enterprises expect—governance, integrations, and visibility—packaged so growing teams can adopt without a six-month programme.
Centralise product, policy, and FAQ content so every agent answer reflects what you have approved—across languages and channels.
Architected for teams that care where data flows. Configure integrations and policies to match your risk and compliance posture.
Set boundaries for what agents can say and do. Reduce off-brand or off-policy responses before they reach customers.
Steer the model toward your verified sources so customers get consistent answers—not improvised claims.
Use the models and providers that fit your roadmap while keeping prompts, tools, and channels in one control plane.
See conversation volume, themes, and outcomes so product and ops teams can refine flows, content, and escalation rules.
From first message to revenue and resolution.
Agents plug into your commerce, CRM, and operations stack so conversations convert to orders, claims, bookings, and tickets—with full context for your team.
Turn chats into checkouts. Real-time menu and catalog sync ensures agents only recommend what's actually in stock.
Frictionless checkout within the conversation. Process taxes, apply discounts, and instantly settle payments on the fly.
Never leave them guessing. Live GPS tracking, automated driver dispatch, and instant delivery updates sent straight to chat.
Context-aware troubleshooting powered by your entire historical ticket database and internal knowledge center.
Hyper-personalization at scale. Automatically identify VIPs, update CRM profiles, and apply reward points to every interaction.
Stop guessing what works. Deep granular tracing exposes drop-off points, conversion funnels, and agent performance metrics.
Beyond support. Engage, convert, and retain.
Qallio is expanding into the full customer lifecycle — targeted discount campaigns, loyalty programs, AI-powered marketing journeys, and integrated payments. One platform from first message to repeat purchase — built for businesses of all sizes.
Designed for the businesses that drive Africa's economy.
Scale your customer engagement with AI while maintaining alignment with your unique products, brand identity, and regulatory standards.
Handle loyalty programmes, promotional campaigns, order queries, and customer support at scale across all channels.
Automate order tracking, returns, product inquiries, and re-engagement campaigns that bring customers back.
Automate claims processing, policy inquiries, document verification, and 24/7 policyholder support.
Handle account inquiries, transaction disputes, and service requests securely with full compliance.
Automate order management, reservation handling, and menu inquiries across locations.
Streamline appointment scheduling, prescription reminders, and patient inquiries.
API-first. Developer-ready.
Build on Qallio's infrastructure. Our REST APIs and SDKs let you deploy AI agents, trigger workflows, and manage omnichannel messaging programmatically — so you can build exactly what your business needs.
// Deploy an AI agent
POST /v1/agents/deploy
{
"agent_name": "Maya",
"channels": ["whatsapp", "voice", "webchat"],
"knowledge_base": "insurance_kb_v2",
"brand_voice": "professional_warm",
"language": ["en", "sw"]
}100+ Base Integrations.
Sync with the world's leading commerce, CRM, and logistic ecosystems instantly. One platform, infinite connections.
Pay for what you use, scale when you need to
Choose the right plan for your business. Start with flexible work credits and scale to a Team plan as your requirements grow.
PayGo
Pay only for what you use.
$0
/mo
- No monthly fee
- Add credits anytime
- Full platform access
- 1 user included
- Additional seats $10/month each
Starter
For small teams.
$30
/mo
- 3 users included
- Additional seats $10/month each
- Usage deducted from credits
- 3 AI Agents, 3 Knowledge Bases
- 3 channels, 2 integrations
- Email support
Growth
For growing teams.
$75
/mo
- 5 users included
- Additional seats $8/month each
- Usage deducted from credits
- 5 AI Agents, 5 Knowledge Bases
- 3 channels, 2 integrations
- Priority support
Professional
For scale.
$150
/mo
- 10 users included
- Additional seats $5/month each
- Usage deducted from credits
- 10 AI Agents, 10 Knowledge Bases
- Unlimited channels, 5 integrations
- Priority support
Enterprise
For large organisations.
Custom
- Unlimited seats & agents
- Unlimited Work Credits
- All channels + custom integrations
- Dedicated account manager
- SSO & advanced security
- SLA guarantee
- Custom integrations
Meet every customer where they are
Voice/Calls
Enterprise-grade voice AI that handles complex customer inquiries with natural conversation, intelligent routing, and first-call resolution at scale.
WebChat
Intelligent chat widgets that provide instant, accurate responses while seamlessly escalating complex cases to human agents when needed.
Meet customers where they are with AI-powered messaging that supports rich media, proactive notifications, and 24/7 availability.
Intelligent email automation that triages, prioritizes, and resolves support tickets with context-aware responses and seamless handoffs.
Mobile SDK
Native in-app AI support for iOS and Android that delivers personalized assistance without disrupting the user experience.
Start Delighting Customers Today
No annual commitment. Cancel anytime. Get full access to all channels and features.
See how Qallio fits your customer experience goals.
Whether you are a growing SMB or an enterprise team, we will walk through agents, channels, and guardrails for your use case.