The AI Concierge for Every Customer
Build and scale AI agents across WhatsApp, voice, SMS, and email that deliver personalized experiences, automate customer engagement, and drive more conversions, loyalty, and revenue.
Teams in every industry run customer engagement on Qallio
Turn every interaction into a better experience
Every message lands in one place—with full history.
WhatsApp, voice, SMS, email, and web chat share one thread list. Your team sees every touchpoint on a single customer record, no matter how they reach you.
Live in weeks, not months.
Start with one high-volume channel, prove resolution and revenue, then expand. No six-month AI program required.
Link WhatsApp, voice, SMS, email, and web chat. Every message lands in one inbox with full customer history.
Ground agents in your policies, FAQs, and knowledge base. They answer tier-1 questions, handle requests, and hand off to humans when needed.
Bookings, payments, claims, and tickets happen inside the conversation—not in a follow-up call or email days later.
One inbox changes how your team works.
Whether a customer reaches you on WhatsApp, email, or voice—they get the same fast answers. Your team sees one thread, not five tabs.
All your customer messages, one inbox.
WhatsApp, SMS, email, web chat, voice, Instagram, and Messenger share one thread list.
AI your team can stand behind.
Customer-facing AI only works if leadership trusts it. Here's how teams stay in control while scaling personalized service.
Learn about trust & guardrails and the knowledge base.
You define tone, boundaries, and approved sources. Agents steer toward verified content—not improvised claims.
You choose integrations, retention, and regions. We'll map how data moves on the demo so it matches your risk posture.
One channel, one workflow. Prove resolution and revenue there, then roll the same agent logic everywhere.
From first message to resolution.
Four outcomes teams measure after switching to Qallio.
AI handles tier-1 volume across WhatsApp, voice, and email—so customers get answers when they reach out, not when your team is back online.
Requests end in-thread instead of "someone will email you." Humans get full context on handoff.
Trace drop-offs and repeat contacts so you fix real friction—not guess from anecdotal feedback.
Whether a customer calls, chats, or emails—your team sees the same history and can pick up without asking them to repeat themselves.
Built for businesses that run on conversations.
Retail, restaurants, insurance, healthcare, and more—we'll show a relevant flow on your demo.
Straight answers.
Common questions before teams book a demo.
Plugs into tools you already use.
CRM, support, scheduling, and operations—so agents act on real systems, not static FAQs. Salesforce, HubSpot, Zendesk, Google Workspace, Slack, and custom APIs.
Pay for what you use, scale when you need to
One monthly plan price. WhatsApp is billed per customer conversation (24h window) — not every message. Paid plans include conversations plus bonus credits for busy months.
PayGo
Pay only for what you use.
KES 0
/mo
- No monthly fee
- Top up from KES 650
- WhatsApp: per conversation (24h), not per message
- Full platform access
- 1 user included
Starter
Best for small shops & restaurants on WhatsApp.
KES 3,900
/mo
- 800 WhatsApp conversations/mo included
- 500 bonus credits/mo (overage buffer)
- 3 users · 3 AI agents · 3 channels
- 2,500 web chats · 150 voice min
- After included usage → wallet credits only
Growth
For busier teams and multi-channel brands.
KES 9,900
/mo
- 2,500 WhatsApp conversations/mo included
- 1,500 bonus credits/mo
- 5 users · 5 AI agents · 3 channels
- 5,000 web chats · 500 voice min
- Priority support
Professional
For higher volume and multi-team rollout.
KES 19,500
/mo
- 8,000 WhatsApp conversations/mo included
- 5,000 bonus credits/mo
- 10 users · 10 AI agents
- Unlimited channels · 5 integrations
- 15,000 web chats · 1,200 voice min
Enterprise
For large organizations.
Custom
- Unlimited seats & agents
- Unlimited Work Credits
- All channels + custom integrations
- Dedicated account manager
- SSO & advanced security
- SLA guarantee
- Custom integrations
How pricing works for WhatsApp-heavy businesses
A customer who sends 10 messages while ordering counts as one WhatsApp conversation for 24 hours — not 10 charges. Starter (~26/day) suits many boutiques and cafés; busier restaurants often choose Growth (~80/day).
1. Plan includes usage
Monthly fee covers WhatsApp conversations, web chat, voice, and email up to your plan limits.
2. Bonus credits included
Paid plans add wallet credits each month for spikes — not a second subscription.
3. Top up only if needed
After included amounts, draw from wallet credits (from KES 650). PayGo works the same way with no monthly fee.
Meet every customer where they are
Voice/Calls
Enterprise-grade voice AI that handles complex customer inquiries with natural conversation, intelligent routing, and first-call resolution at scale.
WebChat
Intelligent chat widgets that provide instant, accurate responses while seamlessly escalating complex cases to human agents when needed.
Meet customers where they are with AI-powered messaging that supports rich media, proactive notifications, and 24/7 availability.
Intelligent email automation that triages, prioritizes, and resolves support tickets with context-aware responses and seamless handoffs.
Mobile SDK
Native in-app AI support for iOS and Android that delivers personalized assistance without disrupting the user experience.
Start Delighting Customers Today
No annual commitment. Cancel anytime. Get full access to all channels and features.
Customer engagement, simpler than ever
Qallio connects your channels, learns your business, and helps every team—support, operations, and sales—serve customers in one place.
Get started for free