Convert Browsers into Lifelong Loyalists
Stop renting your audience. Zereba helps retail and e-commerce brands own the customer relationship with AI-driven cross-channel campaigns that increase average order value, reduce churn, and maximize lifetime value.
Generic Blasts Don't Work Anymore
Today's shoppers expect brands to know them. Generic email blasts don't just get ignored—they cause unsubscribes. The winners in modern retail don't just sell; they curate personalized experiences based on real-time behavior and AI insights.
Cart Abandonment: Over 70% of carts are left behind. Recover them with AI.
Data Silos: Connect in-store POS with online browsing for unified profiles.
Churn Prediction: Identify fading customers before they leave for good.
Rescue Abandoned Carts in Minutes
Zereba's AI-powered cart recovery doesn't wait 24 hours. Within minutes of abandonment, personalized WhatsApp or SMS messages go out with dynamic incentives calibrated to each customer's history and value.
Instant Triggers: Messages fire within 5-15 minutes of cart abandonment.
Dynamic Incentives: AI decides whether to offer free shipping, discount, or urgency.
Product Images: Rich media messages show exactly what's waiting in their cart.
One-Tap Checkout: Links go directly to cart with payment ready.
One Profile, Every Channel
Zereba's CDP stitches together browsing behavior, purchase history, in-store visits, and support interactions. Know exactly who your customers are and what they want, across every touchpoint.
Cross-Device Identity: Link anonymous browsers to known customers automatically.
Purchase History: Every order, return, and wishlist item in one view.
Behavioral Signals: Browse patterns, search queries, and category affinity.
Predicted LTV: AI calculates lifetime value for smarter marketing spend.
AI-Powered Retail Engagement
From the first browse to the hundredth purchase, power the moments that matter.
Smart Cart Recovery
Deploy AI agents that send personalized recovery messages with dynamic incentives via WhatsApp or SMS within minutes of abandonment.
Omnichannel Loyalty
Unify rewards across online and in-store. Notify customers of tier upgrades and personalized offers in real-time.
Flash Sale Automation
Create urgency with image-rich WhatsApp and push notifications for limited-time product drops and exclusive offers.
Predictive Win-Back
Use AI to identify customers likely to churn and automatically trigger personalized re-engagement campaigns.
Order & Delivery Updates
Turn transactional notifications into engagement opportunities with real-time tracking and cross-sell recommendations.
Revenue Attribution
Track exact ROI of every SMS, Email, WhatsApp, and push notification down to the SKU level.
Target with Precision
Zereba's AI-powered segmentation automatically discovers high-value customer groups. Build segments based on behavior, value, lifecycle stage, and predictive scores—then target them across any channel.
RFM Segments: Automatically group by recency, frequency, and monetary value.
Predictive Segments: AI finds customers likely to buy, churn, or upgrade.
Lookalike Audiences: Export segments to ad platforms for acquisition.
Dynamic Refresh: Segments update in real-time as customer behavior changes.
