Serve More Than Just Food
From QSR to fine dining, Zereba helps you turn every guest into a regular. Capture data from every order and reservation, then deliver hyper-personalized offers via WhatsApp that drive revenue and loyalty.
Stop Renting Your Audience
Third-party delivery apps own your customer data and charge high commissions. It's time to build direct relationships. Zereba helps you create a first-party channel to your diners, driving them to your high-margin direct ordering platform.
Data Ownership: Build your own customer database, not the aggregator's.
WhatsApp Ordering: Accept orders directly through conversational AI.
Peak Hour Control: Drive traffic exactly when you need it with targeted promotions.
Orders via WhatsApp & SMS
Zereba's conversational AI allows customers to browse your menu, customize orders, and complete payment—all within a natural WhatsApp conversation. Reduce aggregator dependency and increase margins.
Visual Menus: Send rich media catalogs with photos, prices, and descriptions.
Order Customization: AI handles modifications, dietary preferences, and special requests.
Payment Integration: Seamless checkout with mobile money and card payments.
Kitchen Integration: Orders flow directly to your POS or kitchen display system.
Never Lose a Table Again
Zereba's reservation module handles booking requests, sends confirmations, and recovers no-shows—all automated. Integrate with your table management system for real-time availability.
Instant Confirmation: Guests receive booking confirmation within seconds.
Smart Reminders: Automated reminders reduce no-shows by up to 40%.
Waitlist Management: When tables open, notify waitlisted guests automatically.
Special Occasions: Track birthdays and anniversaries for personalized touches.
Conversational Commerce for Restaurants
Turn conversations into orders with AI-powered engagement.
WhatsApp Menu & Ordering
Let customers browse your menu, customize orders, and pay—all within a WhatsApp conversation powered by AI.
Live Order Tracking
Keep customers informed with real-time SMS and WhatsApp updates from the kitchen to their doorstep.
Location-Based Offers
Trigger personalized promotions when loyal customers are nearby, driving foot traffic during slow hours.
Review Automation
Identify satisfied diners and automatically prompt them to leave reviews on Google, Yelp, or TripAdvisor.
Reservation Management
Reduce no-shows with automated confirmations, waitlist management, and easy rescheduling via messaging.
Loyalty & Rewards
Build repeat business with points-based loyalty programs and personalized birthday or anniversary offers.
Know Every Regular
Zereba's diner profiles capture order history, preferences, dietary restrictions, and visit frequency. Use this data to personalize marketing and train your staff to deliver exceptional experiences.
Order History: See every past order including customizations and feedback.
Preferences: Track allergies, dietary restrictions, and favorite dishes.
Lifetime Value: Understand which guests drive the most revenue.
Segmentation: Create VIP, regular, and lapsed guest segments for targeted campaigns.
