Phone and WhatsApp orders kitchen-ready in minutes.
Guests order from your live menu on chat or voice—tickets hit one list, payments get confirmed, and you run loyalty and reservations on the same record.
Your busiest channel is a personal WhatsApp—and a ringing phone.
Staff paste menus and type orders by hand. Payment screenshots lack line items. Friday night breaks the one person holding both devices.
From order to paid ticket—one flow.
Voice and chat pull from the same catalog; orders land in the workspace; staff confirm payment and fire the kitchen—transcripts stay in inbox for disputes.
From first message to measurable outcome.
Customer reaches you
Guest messages for tonight's availability or a delivery quote from WhatsApp or Instagram.
Agent + knowledge
Menu, allergens, and 86'd items pulled from POS or the spreadsheet you trust.
Workflows & tools
Reservation created in your booking system; delivery order sent to rider dispatch or POS.
Human handoff
Large events or catering → manager callback ticket with preferences captured.
Supervisor view
Owner sees covers booked via AI, average basket size, and failed intents (e.g. sold-out nyama choma).
Example: Friday night table + pre-order in Westlands
Party of 6 books via WhatsApp; vegan options confirmed; deposit collected.
Party of 6, 8 PM; asks for vegan options.
Agent lists tonight's vegan mains from menu KB; notes shared-plate policy.
Hold created in reservation system; SMS confirmation with cancel link + KES 1,000 deposit via Flutterwave.
Private dining request → events inbox with date + budget fields filled.
Owner compares AI-booked covers vs phone line and no-show rate.
Modules that work together
Order anywhere
- Interactive menus on WhatsApp
- Voice agents take phone orders from catalog
- Modifiers, notes, and delivery slots
Pay and fire
- Confirm payment on each order — Flutterwave, Paystack, or Stripe
- Paid vs pending visible to kitchen and finance
- Revenue in your commerce dashboard
Bring them back
- Loyalty stamps and points
- Win-back campaigns to lapsed diners
- Reservations and table holds in-thread
See it on a flow for restaurants.
Request a demo — WhatsApp or phone to a paid kitchen ticket.